Privacy Policy
Effective Date: September 2026
Sentinel Residential Services, a DBA of Sentinel Government Services LLC, is dedicated to upholding your privacy. This policy outlines our procedures for gathering, utilizing, and securing your personal data.
Information Collection
We gather information you provide voluntarily, such as your name, email address, phone number, and property location when requesting roof inspections or project quotes. We also collect device and location data.
SMS Communication & A2P Consent
Customers may voluntarily opt in to receive text messages from Sentinel Residential Services regarding roof inspection requests, appointment reminders, scheduling, service updates, and related customer communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes. Opting into SMS is not a condition of purchasing goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking
To enhance your experience, we employ cookies and similar tracking technologies. These tools track site usage, analyze trends, and help us maintain high security standards and improved site performance.
Processing Information
We use your data to manage roof installations, process inspections, and maintain business operations. This includes personalized communications via email, telephone, or SMS regarding your project or inquiries.
Data Sharing & Financing
We never sell your data. We share information only with essential partners like Acorn Finance for financing inquiries. Third-party providers operate under their own policies which differ from Sentinel Residential Services.
Security of Information
We implement reasonable administrative, technical, and physical security measures to protect your data. While we strive to use commercially acceptable means, no electronic storage method is one hundred percent secure.
Data Rights and Minors
You have the right to request access, correction, or deletion of your data, or to unsubscribe from prompts. Our services are not intended for children under 13, and we do not knowingly collect their data.
Policy Revisions
Sentinel Residential Services may modify this policy periodically. We encourage you to review the Effective Date at the top of this page regularly for any significant updates to our practices.
Inquiries
If you have questions regarding this policy, please contact Sentinel Residential Services by emailing info@sentinel-gov.com or calling 248-638-6383.
Privacy and SMS Compliance Disclosures
What Information We Collect: We collect personal data including your name, email address, telephone number, and property address. We also gather data from form submissions, website usage analytics, cookies, device details, and IP addresses.
How We Use Information: Your data is utilized to provide roofing services, schedule inspections, respond to inquiries, deliver customer service, and facilitate relevant business communications.
SMS Opt-In and Consent: Users may voluntarily opt in to receive text messages by selecting the checkbox on our website. Giving this consent is not a condition of any purchase.
Cookies and Tracking Technologies: We use cookies to improve site navigation, analyze traffic patterns, and personalize your experience.
Data Security Practices: We maintain robust physical and digital safeguards to protect your personal information from unauthorized access.
User Privacy Rights: You have the right to access, correct, or delete your personal information and may unsubscribe from our communications at any time.
SMS Data Sharing: SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.